If your bill has been denied by insurance, our office is unable to resend the bill. However, you may contact your insurance provider directly to dispute the charge. We can provide you with the claim number for reference, but the resolution of the issue will need to be addressed with your insurance company.

You can pay your bill in several ways: through the link below, by calling our office to pay over the phone, or by visiting us in person.

We would be happy to assist you in obtaining your medical records. However, due to confidentiality regulations, we are unable to send them via email. The records must be retrieved in person. If you are requesting records from a medical or other office, please submit a fax request to the following number: Fax: 702-731-3341

Yes, we accept most Nevada insurance plans. However, some plans may require a referral via fax or through the insurance portal. If you have a PPO or Intermountain plan, a referral is not necessary. For your convenience, please refer to the PDF below for an updated list of accepted insurances.

Yes, absolutely. Below are our pricing details: $100 for new patients and $75 for follow-up appointments. Please note that additional services or add-ons may increase the total cost.

Your copay, if applicable, should be listed on your insurance card. For Medicare and Medicaid patients, we typically bill your insurance first, which may result in a balance due after the claim is processed.

Some insurance plans, such as PPO and Intermountain, do not require a referral. This information may also be noted on your insurance card. For all other plans, a referral is typically required. Please refer to the PDF below for more details.

Most referrals are valid for one year; however, some may be valid for only six months, depending on the details specified on the referral.

Every referral should have 4 things: Patients Name Patients Date of Birth Patient's Insurance Then that this patient is being referred to us "Sunrise Foot and Ankle" If the referral doesn't have this please inform you Primary Care Doctor of the mistake and have them resend the referral with the right information.

Due to the high volume of referrals we receive—ranging from 20-30 per day, 140-210 per week, and 600-900 per month—we are unable to call every patient individually. If you have received a referral, please contact us within the day to confirm.

We recommend keeping a copy of your referral or authorization number, as it can help expedite the process. If your referral is lost, please contact your primary care physician to have it resent.

Unless a receptionist has specifically promised a callback, we may not be aware of your individual situation. Due to the high call volume, we are likely assisting other patients at the moment. We appreciate your patience and understanding.

Due to the high volume of calls we receive, if you’re unable to reach one of our receptionists, we kindly ask that you hang up and try calling back in about 30 minutes. Rest assured, we will assist you as soon as we are able. You can also text the Klara number +1(725)302-1519. We address all concerns by the end of the work week.

Please do not worry there are a few options below depending on what location that your going to. Durango Location: Address: 5255 S Durango Dr #2, Las Vegas, NV 89113 Flamingo Location: Address: 2950 E Flamingo Rd STE A, Las Vegas, NV 89121